At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
Would be nice if you can add plain card option to write a happy Birthday or any celebration msg on the cake . Ibaco has such options. That's the only suggestion. Otherwise the quality and taste was amazing.ordered for my sister's bday to surprise her .on time delivery and she loved the Cake.
Robert A
April 23, 2025
4
Order not delivered according to order placrment instructions. Poor customization of cake quantities. Contacts of local outlets should be provided for order consultation and coordination. 1kg cake options are very limited
Dr Rajavalli
April 23, 2025
5
Candles were charged but not delivered and the special instruction was not written on the cake.