At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
Yesterday, I ordered Dutch Truffle Pastry. For the first time in my experience with Theobroma over a year, the pastry was not fresh. It wasn't soft and spongy as it always used to be. Was disappointed. I ordered it from Malviya Nagar