Theobroma - RDC Raj Nagar, Ghaziabad

Sejal

May 1, 2025

5

The pain au chocolat was cold and not very buttery. But I absolutely loved the pastry, it was soo soft and creamy! I also love the packaging!!

Shikha

May 1, 2025

4

Amazing taste amazing service nd incredible customer handling 👍🏻👌

Shikha

May 1, 2025

4

Amazing taste amazing service nd incredible customer handling 👍🏻👌

Neha Mahajan

May 1, 2025

5

*Disappointing Experience: Received Expired Food*

I'm extremely dissatisfied with my recent experience with Theobroma . Despite ordering from them multiple times, my latest delivery contained expired food. When I brought this to their attention, they asked for photos as proof, which I promptly provided. However, they failed to take any further action.

This is unacceptable, especially since I'm paying for food that I expect to be fresh and safe to consume. If they're out of stock or unable to fulfill an order, a simple phone call to inform the customer would be appreciated rather than sending expired products.

As a customer, I'm concerned about my health and wellbeing. I hold [Theobroma] responsible for ensuring the quality of their products. I hope they take my feedback seriously and take immediate action to rectify this issue.

*Rating: 1/5*

Vikas Belwal

May 1, 2025

4

I am submitting the overall experience as a 2 star only because, I am upset with my special instruction is not taken care of.
Of such is the case why you ask for any special instructions.